Frequently Asked Questions
Please read our FAQ before sending us a message.
We manage a portfolio of payment methods; Binance, USDT TRC20, Other Web3 cryptocurrencies, Debit or credit cards (Apple pay, Google Pay), Online banking for some countries, Skrill, and more
SERVER origin orders, license activations or credit recharge are completed in a period of no more than 3 hours, although some may take 48 hours. The services of the IMEI SERVICE category do not have a defined time limit, since these are unpredictable and may take a considerable time, it is important to accept the terms and conditions before ordering services of this category
We manage very high quality standards to deliver the best service to the customer and the cellular technician. You can join our TELEGRAM CHANNEL, where the entire community can see the work done. Orders in the SERVER category if they are not delivered within the period agreed will be canceled and refunded to the original payment method or in some cases refunded in AirGSM wallet credits, for more information read our terms and conditions
This could be because the payment gateway has not taken your payment correctly. In those cases, you must write to us and send us a receipt for your payment and # of your order to validate it.
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