OLED / LCD Screens & Parts
Lifetime Warranty
- Lifetime Manufacturer Guarantee: Covers touch digitizer freeze, lines, and IC defects prior to installation.
- Dry-Test Rule: Must be tested loose on the logic board before adhesive or bracket mounting.
- Intact Warranty Seals: Protects technicians against dead-on-arrival components.
Battery Cells & BMS
1-Year Coverage
- OEM Capacity Guaranteed: Zero-cycle TI Texas Instruments gas-gauge microcontroller validation.
- Swelling & Rapid Depletion: Instant RMA replacement within 365 calendar days.
- Safety Protection: CE, FCC, RoHS certified thermal overload protection circuitry.
Micro-Soldering Lab Gear
1-Year Factory
- Machinery Guarantee: Hot air rework stations, power supplies, thermal cameras, and microscopes.
- Free Engineering Diagnosis: Dedicated video call troubleshooting with certified hardware engineers.
- Factory Parts Replacement: Heating elements, transformers, and motherboards covered.
GSM Server & Box Tools
Instant Verification
- Server IMEI Services: 100% automated refund to balance if an unlock service returns Rejected/Not Found.
- Hardware Boxes & Dongles: 6-Month replacement warranty on physical smart-card readers.
- Digital Tool Activations: Official factory licenses guaranteed functional upon credential delivery.
Streamlined 3-Step RMA Procedure
We respect your workbench schedule. Our RMA process is designed for zero bureaucratic friction:
STEP 1 • Submit Ticket
Log into your client portal and navigate to Support → Open RMA Ticket. Provide your order number, photo/video of the defect, and intact warranty stamp.
STEP 2 • 24h Authorization
Our QA engineering team reviews your submission within 24 business hours and issues an RMA return label or approves instant store credit replacement.
STEP 3 • Fast Credit / Reship
Once authorized or received at our Miami or Shenzhen hub, 100% store credit is loaded directly into your account balance or a replacement component is dispatched.